FAQ
Questions we get asked
Can't find your answer? Message us on Facebook.
What's the longest word I can have?
4 letters. Each key has one letter, and our biggest clicker, the Quad, has 4 keys. So LOVE, BOSS or a 4-letter name fits.
Which letters can I use?
Capital letters A to Z. No numbers, symbols or emoji for now.
Can I have any word?
Almost. We can say no to rude words, and to brand names or characters we don't have permission to use.
What colours can I choose?
black, white, orange and red. Every colour is included at no extra cost, and so is each cap in a different colour. See every colour on the Shop page.
How long does it take?
Plain clickers in stock are ready for the next pickup. Letter clickers and your own colour choices take 3–5 days after payment. We usually reply to messages [reply time].
Where do I pick up?
Pickup is by arrangement in [area]. Once your order is ready, we'll message you to arrange a time. We share the pickup details only after your pickup is agreed.
Do you post?
Not yet. For now, all orders are pickup by arrangement.
Yes, Australia-wide by Australia Post Parcel Post, at cost: $10.55 for up to 3 clickers, paid upfront with your order. Larger orders: message us for a price.
How do I pay?
Website orders: by card, through Stripe. For one clicker, picked up, you can pay straight away with the Pay button. For anything else, weWe send you a secure Stripe payment link after we've confirmed your order.
Facebook Marketplace: by PayID, or cash when you collect ready-made stock. We never send payment links to Marketplace buyers.
Personalised orders are paid in full before we start printing.
Is paying by card safe?
Card payments go through Stripe's secure payment page. We never see or store your full card number, and we'll never ask you to send card details in a message. Our Pay buttons are only on this website, and aA payment link from us only ever comes after you've ordered through this website and we've confirmed it with you. What our link looks like
Are they for kids?
They're a desk fidget, not a toy. They're for ages 3 and up, and suit school-age kids, teens and adults best. The keycaps are small parts and can come off, so keep them away from babies, toddlers and younger brothers and sisters.
Warning: small parts. Not suitable for children under 3 years.
Is it a real keyboard switch?
Yes. Every key sits on a real mechanical keyboard switch, so it clicks like a proper keyboard. No batteries, no lights, no charging.
What if it breaks?
Message us with a photo. If a key doesn't click, a cap won't stay on, or we spelled it wrong, we'll repair it, replace it or refund you. See our refund policy.
Can I order lots for a party, team or class?
Yes. 10 plain Singles are $50, and 3 or more clickers get 10% off. See Bulk and party orders.
